All Collections
Navigating the System
UGH!!! Where is my customer's email?
UGH!!! Where is my customer's email?

Why did my customer not receive my email. I am sure I sent it!!!!

DeWayne Gibson avatar
Written by DeWayne Gibson
Updated over a week ago

You can go to the reports tab and download a report of when the proposals were emailed.   They were most likely emailed.  Usually when they are not received it is either because the emails are not formatted properly, OR, they went to SPAM.  

Make sure the emails are separated with commas and not semi-colons.  Then I would send them independently and not combined.  Sometimes email servers will decipher two emails as spam.  Quite frankly, all we can do is send them.  We can't make them appear.  

Did this answer your question?